The vacation rental industry is home to property managers, homeowners, and maintenance teams, and countless other roles, full of diverse backgrounds and language needs. As CiiRUS continues to grow and develop new features, our goal is to provide property managers and their staff with an experience that gives them ease in managing their daily operations. We are thrilled to feature multi-lingual translation that gives vacation rental management professionals the option to toggle between English, Spanish, and Portuguese, the most commonly reported languages among our system users. With these tools, we aim to empower property managers’ diverse staff with software they can use and feel comfortable in their native language. In turn, this helps increase operational efficiency by creating a more comfortable user experience.
Applications of Multi-Lingual Software
The multi-lingual translation feature is available in CiiRUS One and Task Manager – an advanced operational toolkit for managing housekeeping, maintenance, and inspections. This feature empowers vacation rental professionals to manage their daily operations in their native language easily. The day-to-day operations of a property manager include but are not limited to:
- Managing guest bookings made through the PMC’s website and various booking channels (e.g., Airbnb, Vrbo, Booking.com).
- Communications with guests and homeowners using the CRM or SMS messaging feature.
- Managing and creating owner statements – taxes, housekeeping and booking fees, commissions, and more.
- Creating and updating rates, descriptions, and images for each listing.
- Creating tasks for your housekeeping, maintenance, and inspections teams.
To try out the multi-lingual feature in CiiRUS One head over to the portal login page and click the red drop-down menu at the top and select English (EN), Spanish (SP), or Portuguese (PT) as your preferred language. This box also appears in the top-right once logged in.
To try out the multi-lingual feature in Task Manager head over to the portal login page, locate the Language drop-down menu below the blue login button. Then, click on the drop-down menu and select English (EN), Spanish (SP), or Portuguese (PT) as your preferred language. To select a language after logging in, click the menu button on the top left, then click language from the list.
For questions, please reach out to our support team at firstname.lastname@example.org.